After collecting your dog’s urine sample, write your activation code (for example, 663839) on the collection tube. Then, on the biohazard bag, write your full name and your dog’s name (for example, John Doe – Max). The important thing to remember is that your sample can’t be processed until it’s activated. Please remember your activation code for future reference.
Once the sample is sealed in the tube, place it inside the labeled biohazard bag, and put the bag back into the original box. Peel the adhesive strip on the box and seal it closed securely. Please ship the box via USPS (United States Postal Service) on the same day or the next business day at the latest. No additional postage is necessary—shipping has already been prepaid.
Once we receive your sample at our lab, you will receive a sample receipt confirmation email from us. If you want to track your sample, please email us at hello@oncotect.co and we'd be happy to help you! (*we can only track your sample if you purchase your kit from our website)